How can I register to purchase from this site?
What payment methods do you accept?
How soon do I have to send payment?
I’ve sent the e-transfer, what’s next?
I sent payment but my order is showing up as cancelled!?
You must be very careful when entering details for the e-transfer. If you send it to the wrong email, we will never receive it. If you use the wrong password, we won’t be able to accept it. If we cancel your order, it’s because we did not receive an e-transfer. Please check the details of your outgoing e-transfers in your online banking. You will be able to cancel whatever transfer you sent or modify it to reach us. Only transfers sent to firstname.lastname@example.org will reach us.
Can I change/edit/cancel my order?
Can I return my order?
May I place larger orders than the amounts listed on your site?
Free Express Shipping
CBD Direct Online covers the shipping costs nationwide on all wholesale orders. You get the best CBD in the world delivered to your door, and pay nothing for shipping regardless of your location in Canada. We charge a flat $15 on all retail orders for nationwide shipping.
Can someone tell what’s in the package?
How long will it take to get my order?
What happens if I don’t get my order?
Can you ship outside of Canada?
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